Sexual harassment can come from customers. Unwanted advancements, derogatory comments and sexual favors are instances that employees experience, especially those who are in the retail and restaurant industries. If a customer’s actions create a hostile environment, you have the right to take action.
Document the incident
After a customer sexually harassed you, gather these pieces of evidence to document their action:
- Personal report: Write down the details of the incident, such as the date and time, location, specific actions and information about the customer.
- Video evidence: Obtain visual proof of the harassment from security cameras, if possible.
- Witness testimony: Let witnesses testify about the incident.
- Physical evidence: Secure items related to the harassment, such as inappropriate notes and gifts.
These can assist your employer in finding a resolution to your case.
Report the harasser to your manager or HR
Immediately report the incident to your supervisor. Together, you can both seek advice from the human resources department. They can walk you through the company’s anti-harassment policies and offer the next steps in addressing your case.
Under federal and state law, employers have the responsibility to maintain safe work environments by protecting employees from harassers. They become liable once they learn about the incident and fail to address your concerns.
Seek emotional and legal support
Experiencing sexual harassment can cause trauma for victims. Consider talking to your colleagues, friends and family to gain emotional support in this difficult time. A therapist can also be beneficial as they can help you cope with the situation.
If the harassment continues despite reporting it to your employer, a skilled employment law attorney can evaluate your situation and offer personalized options for your case.